Privacy Policy - CalmerNow AI

Last updated: May 5, 2026

This Privacy Policy applies to the CalmerNow AI mobile application, package name com.calmernow.app, published on Google Play. This page is hosted on turkestatelegal.com temporarily for publication and compliance purposes.

1. Introduction

CalmerNow AI ("CalmerNow," "we," "us," or "our") is an Android application designed to provide wellness-focused tools such as guided breathing, grounding exercises, calm sounds, daily calm habits, breathing history, AI Calmer, and AI Reframe. We may support iOS and web platforms in the future.

This Privacy Policy explains what information we collect, how we use it, when it may be shared with service providers, and what choices you have. By using the app, you agree to the practices described in this policy.

2. Information We Collect

Depending on how you use CalmerNow AI, we may collect:

Account and authentication data: sign-in identifiers and basic profile/account information provided through Firebase Authentication and Google Sign-In.

User-provided content: text you enter in AI features (such as AI Calmer and AI Reframe), feedback, and support messages.

Usage and app data: interactions with app features, breathing history, daily habit activity, settings, preferences, and usage limits.

Subscription and purchase data: subscription status, entitlement status, and transaction-related metadata from Google Play Billing and/or RevenueCat (if enabled). We do not receive your full payment card details.

Technical and diagnostic data: device/app information, crash logs, error reports, and performance diagnostics (if diagnostics services are used).

3. How We Use Information

We use collected information to:

- provide, operate, and maintain app features;
- authenticate users and secure accounts;
- process AI requests and return calming/reframing responses;
- manage subscriptions, access rights, and usage limits;
- store and show breathing history and preferences;
- monitor reliability, diagnose issues, and improve app performance;
- communicate service updates, policy changes, and support responses;
- comply with legal obligations and enforce our terms.

4. AI Processing Notice

When you use AI features, text you enter may be sent to our backend (hosted on Google Cloud Run) and processed through third-party AI infrastructure, including the Google Gemini API, to generate responses.

Please do not enter emergency, medical, or highly sensitive personal information into AI features. AI output may be incomplete or inaccurate and should be used for general wellness support only.

5. Authentication and Account Data

CalmerNow AI may use Firebase Authentication and Google Sign-In to create and manage accounts. Authentication providers may process your sign-in data according to their own privacy terms. We use authentication data to identify your account, secure access, and support core app functionality.

6. Purchases and Subscriptions

CalmerNow AI may offer paid features or subscriptions through Google Play Billing and/or RevenueCat (if enabled). Purchase transactions are handled by the relevant billing provider. We may store subscription status and entitlement information to enable or limit access to premium features.

7. Third-Party Services

We may rely on third-party services to operate the app, including:

- Google Firebase / Firebase Authentication
- Google Cloud Run
- Google Gemini API
- Google Play Billing
- RevenueCat (if subscriptions are enabled)
- Google Play Services
- Crash/diagnostics services (if used)

These providers may process data on our behalf for infrastructure, authentication, AI processing, billing, analytics, diagnostics, and service reliability.

8. Data Retention

We retain data for as long as reasonably necessary to provide services, maintain account functionality, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type (for example, account data, subscription status, logs, and diagnostics).

When data is no longer needed, we will delete or de-identify it where reasonably feasible.

9. Security

We use reasonable technical and organizational safeguards designed to protect personal information, including secure transport and controlled access practices. However, no system can be guaranteed to be 100% secure, and we cannot guarantee absolute security of data transmitted or stored through the app.

10. Children's Privacy

CalmerNow AI is not directed to children under the age required by applicable law to provide valid consent. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided information improperly, please contact us so we can review and take appropriate action.

11. User Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict certain personal data, and to object to certain processing. You may also request account-related assistance or data deletion by contacting us.

You can also control certain data through app/device settings, uninstall the app, or stop using AI features at any time.

12. Medical and Emergency Disclaimer

CalmerNow AI provides general wellness and self-regulation support only. It is not medical advice, not therapy, not diagnosis, and not emergency support. Do not rely on this app for clinical, psychiatric, or crisis intervention decisions.

If you are in immediate danger, experiencing a crisis, or may harm yourself or others, contact local emergency services immediately and seek help from a qualified healthcare or mental health professional.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised "Last updated" date. Continued use of the app after updates may constitute acceptance of the revised policy.

14. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or data practices, contact us at:

support@calmernow.com